At Jeevan Sutra, we are committed to providing high-quality astrology and spiritual services. Due to the personalized nature of our services, the following refund and cancellation policy applies.
1. No Refund Policy
- All payments made for astrology consultations, tarot readings, healing sessions, and other services are non-refundable
- Once a service is booked or delivered, no refund will be issued under any circumstances
- Dissatisfaction with the outcome or results does not qualify for a refund
2. Cancellation Policy
- Appointments can only be canceled before the scheduled time
- Cancellation requests must be made in advance
- Once the service has started or been delivered, cancellation is not possible
3. Rescheduling Policy
- Users may request to reschedule an appointment before the scheduled time
- Rescheduling is subject to availability
- Only one-time rescheduling may be allowed
4. Missed Appointments
- If you fail to attend your scheduled session, it will be considered a no-show
- No refund or rescheduling will be provided for missed appointments
5. Technical Issues
- If a session is interrupted due to technical issues from our side, we will offer a reschedule or continuation of the session
- No refunds will be issued in such cases
6. Exceptions
Refunds may only be considered in rare cases such as:
- Duplicate payment
- Payment made but service not delivered
Such cases will be reviewed and resolved at our discretion.
